Oulook Advanced

This one day course is designed for those already familiar with Outlook basics, who wish to use the more advanced features of Outlook. The course will provide you with a good understanding of the huge range of tools in Microsoft Outlook.

You will feel confident using Outlook and be able to use advanced mail features, create and use templates, customise and share calendar information and manage your contacts and tasks efficiently.

Prior Knowledge

A good working knowledge of Outlook basics

Aims and Objectives

By the end of the course participants will be able to:

Recap - Working with Outlook Basics – any problems?

  • Manage Messages
  • Work with the Message window
  • Use Outlook Messaging Features
  • Voting Buttons
  • Flagging messages for follow up
  • Create Personal Distribution Lists
  • Use the Address Book
  • Schedule using the Calendar
  • Schedule Meetings
  • Manage Contacts
  • Work with Tasks
  • Use Journal
  • Use Notes
  • Share folders, set permissions/access rights to folders
  • Customise the Outlook Bar
  • Change the ‘Outlook Today’ page options
  • Work with the Rules Wizard
  • Customise the information viewer
  • Create and use templates


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