An Introduction to Microsoft Outlook
Microsoft Outlook is a very powerful Personal Information Manager (PIM) designed to save you time and make integrating tasks, email, calendar and contact information simple.
Prior Knowledge: This one-day course is designed for new users of Microsoft Outlook. Delegates should have a good understanding of the Windows environment.
Aims and Objectives
By the end of the course participants will be able to:
- Use and Customise Outlook Today
- Use the Outlook Bar
- View Outlook folders
- Create and send messages (including the ‘While You Were Out Template)
- Address messages using contacts and the global address list
- Set message options
- Use the Out of Office Assistant
- Reply to and forward messages
- Flag messages for follow up
- Delete, sort, group, view and find messages
- Work with Contacts
- Manage Tasks
- Schedule Appointments
- Track Activities using Journal
- Work with Notes
Microsoft Outlook is a very powerful Personal Information Manager (PIM) designed to save you time and make integrating tasks, email, calendar and contact information simple.

