An Introduction to Microsoft Outlook

Microsoft Outlook is a very powerful Personal Information Manager (PIM) designed to save you time and make integrating tasks, email, calendar and contact information simple.

Prior Knowledge: This one-day course is designed for new users of Microsoft Outlook. Delegates should have a good understanding of the Windows environment.

Aims and Objectives

By the end of the course participants will be able to:

  • Use and Customise Outlook Today
  • Use the Outlook Bar
  • View Outlook folders
  • Create and send messages (including the ‘While You Were Out Template)
  • Address messages using contacts and the global address list
  • Set message options
  • Use the Out of Office Assistant
  • Reply to and forward messages
  • Flag messages for follow up
  • Delete, sort, group, view and find messages
  • Work with Contacts
  • Manage Tasks
  • Schedule Appointments
  • Track Activities using Journal
  • Work with Notes

Microsoft Outlook is a very powerful Personal Information Manager (PIM) designed to save you time and make integrating tasks, email, calendar and contact information simple.


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